Your Washer Won’t Start? Here’s What to Check Before You Call

You hit “Start,” and nothing happens. No hum, no click, no water. Just silence from the laundry room. It’s a common one we see. Before you assume the worst, there are three things you can check in the next ten minutes that might save you a service call. Let’s walk through them in order, because the order matters.

Quick guide: Your Washer Won't Start? (Washer Won't Start: 3 DIY Checks) 1. Check 1 2. Check 2 3. Check 3

Why Won’t My Washer Start?

A washer that won’t start is almost always one of three things: no power getting to the machine, a broken safety switch, or a dead control board. That’s it. I know that sounds too simple, but after years of service calls in Denton and the surrounding towns, I can tell you those three causes cover most of the “dead washer” calls I run.

The tricky part is figuring out which one you’re dealing with. The symptoms can look identical from the outside. A machine with a blown control board acts the same as one with a tripped breaker—nothing happens when you press Start. That’s why the order of checks matters. You don’t want to skip the cheap fixes and go straight to the expensive ones.

Washer Won’t Start: 3 DIY Checks

Check 1: Power and the Outlet

First, make sure the machine is actually getting electricity. This sounds dumb, but I’ve been on calls where the dog bumped the plug halfway out. Check the wall outlet. If it’s a GFCI outlet, press the reset button. If the washer is on a dedicated circuit, check the breaker box. A tripped breaker is a five-second fix.

What this tells you: If the outlet is dead, you’re dealing with a home electrical issue, not an appliance issue. If the outlet has power but the washer is dark and dead, you’ve narrowed it down to the machine’s internal wiring or the main control board.

Check 2: The Lid Switch or Door Lock

This is the number one culprit on top-loaders. The lid switch is a small plastic or metal component that tells the machine it’s safe to spin. If that switch is broken, the washer won’t start. It’s a safety feature. On front-loaders, it’s the door lock, which is a more complex part that also handles the child lock feature.

You can test this yourself if you’re handy with a multimeter. Unplug the washer, locate the switch under the top panel, and check for continuity. If you don’t own a meter, listen closely when you press Start. If you hear a faint click but nothing else, that’s often the lock trying to engage and failing.

What this tells you: A faulty lid switch means the machine thinks the lid is open. It’s a cheap part, but it’s a pain to reach on some models. If you’re not comfortable taking the top off, this is a good point to call a tech. If the machine starts but stops before the spin, see why your washer won’t spin.

Check 3: The Control Board and the Start Button

The control board is the brain. It tells the motor, the valves, and the drain pump what to do. If the board has a blown capacitor or a burnt relay, it won’t send power to the motor. You can’t test this without a multimeter and a wiring diagram. But you can test the start button itself.

On many machines, the start button is a simple membrane switch. If it feels mushy or doesn’t click, it might be dead. You can use a multimeter to check for continuity across the button terminals. If the button is fine, the problem is almost certainly the board.

What this tells you: A dead control board is the most expensive common failure on a washer. It’s not a DIY job for most people. Replacing it wrong can fry the new board instantly, and that’s a $300 mistake you don’t want to make.

Washer Start Problems by Brand

Different brands have different weak points. Here’s what I see most often in North Texas:

  • Samsung: Front-loaders from the mid-2010s are notorious for door lock failures. The latch mechanism gets weak and the machine won’t engage the spin cycle. Also, the main control boards on Samsung models are sensitive to power surges. If you’re in an area with iffy power, a surge protector isn’t a bad idea.
  • LG: Direct-drive motors are solid, but the control boards on LG washers from around 2016-2019 have a high failure rate. I’ve replaced more LG boards than any other brand in the last two years. The symptom is usually a machine that clicks once and then goes dead.
  • Whirlpool: Top-loaders with the classic lid switch are your best bet for a cheap fix. The switch is easy to reach and cheap to replace. The newer Whirlpool models with the “smell guard” feature have more electronics, and those boards fail too, but the old-school ones are workhorses.
  • GE: GE front-loaders often have door lock issues similar to Samsung. The latch assembly is a single unit that fails as a whole. It’s a $60 part and about an hour of labor. Not bad. But GE boards from the early 2010s are also known to go bad.

Here’s a quick cost comparison for the most common fixes:

ProblemPart CostLabor CostTotal Estimate
Lid switch (top-loader)$15-$40$80-$120$95-$160
Door lock (front-loader)$50-$80$100-$150$150-$230
Control board$150-$300$120-$180$270-$480
Wiring harness$20-$50$80-$120$100-$170

Rather have a tech look at it? S&W handles washer repair across Denton and North Texas, weekday evenings 3–8 PM and Saturdays 10 AM–2 PM. The $99 service fee goes toward the repair, and every repair comes with a 30-day parts and labor warranty. Book a service visit or call 940-286-4094.

Washer Repair Cost vs. Replacement Cost

Here’s the rule of thumb I give every customer: if the repair quote is more than half the price of a new machine, and your washer is over eight years old, it’s time to start shopping. A new basic top-loader runs $500-$700. A front-loader is $800-$1,200. If I’m quoting you $450 to swap a control board on a ten-year-old Samsung, that money is better spent on a new machine.

But if it’s a simple lid switch or door lock, fix it. Those parts are cheap and the machine will run another five years. I’ve fixed lid switches on washers from the 1990s that are still going strong. Don’t throw away a good machine over a $40 part. For the full repair-or-replace math, see the 50% rule and how long a washing machine should last. Front-loaders and top-loaders price out differently, too: top-load vs front-load washer repair costs.

When to Call a Local Washer Repair Pro

Here’s the honest truth: If you’ve checked power, the lid switch, and the start button, and the washer still won’t start, you’re done with the safe DIY checks. The next step involves testing the motor windings, the thermal fuse, and the main control board. That’s where a $200 multimeter and a $500 wiring diagram come into play. If you guess wrong, you can damage the machine further or create a shock hazard. The cost of a mistake here isn’t just a part—it’s a whole new washer.

That’s where we come in. At S&W Service and Repair, we see this exact issue every week. We’ve fixed washers in Denton, Little Elm, Frisco, and Lewisville for years. We also handle Old Republic Home Protection warranty work orders, so if you have a home warranty, we can work with that directly. You can check out our washer repair page to see the full list of what we handle.

FAQ: Washer Won’t Start

Why is my washer clicking but not starting? That clicking sound is usually the door lock or lid switch trying to engage. If it clicks and then stops, the switch is likely worn out or the lock mechanism is failing. It’s a common issue on Samsung and GE front-loaders. The part is cheap, but it’s not a fun DIY job on most models.

How much does it cost to fix a washer that won’t start? It depends on the cause. A lid switch replacement runs about $100-$160 total. A control board swap is $270-$480. If the motor is dead, you’re looking at $300-$500. The only way to know for sure is to have someone test it properly.

Can I fix a washer that won’t start myself? You can safely check the power supply and the lid switch. If those check out, stop there. Testing the control board or motor without the right tools can cause more damage. When in doubt, call a professional.

The Bottom Line

A washer that won’t start is usually one of three things: no power, a broken safety switch, or a dead control board. You can check the first two safely. The third one is a job for a pro. Don’t let a simple fix turn into a big repair bill by poking around inside a live machine.

If you’re in the North Texas area—Denton, Little Elm, Oak Point, Frisco, Lewisville, or anywhere nearby—give us a call. We’re local, we’re fast, and we don’t upsell parts you don’t need. If you’re handy, we’ll tell you. If you’re not, we’ll fix it. You can also contact us through the website or book online and pick a time that works for you.

Call 940-286-4094 or book a service visit — weekday evenings 3–8 PM and Saturdays 10 AM–2 PM. The $99 service fee goes toward the repair, every repair comes with a 30-day parts and labor warranty, and our washer repair page lists everything we handle.

What Your Neighbors Say

★★★★★

“S&W Repair replaced the heating element in my dryer in no time at all. They know what they are doing. The technician was polite, professional and timely.”

Judy M. · Google review

★★★★★

“They are extremely thorough, on-time, and made sure that the repair was done properly and completely. Friendly, and easy to communicate with. Would absolutely call them again.”

Seth R. · Google review

★★★★★

“This company provides top quality service. The service technician came prepared with the parts and was very professional with his approach and work. Great experience!”

Heri V. · Google review

Read all of our Google reviews →

Book Your Appliance Repair Online

Open weekday evenings (3–8 pm) and Saturdays (10 am–2 pm). The $99 service fee is paid at the visit and applied to your repair.

Prefer to talk? Call 940-286-4094 · Weekday evenings 3–8 pm · Saturdays 10 am–2 pm

Dryer Not Heating: 4 Things to Check Before Paying for a Service Call

Your dryer runs. The drum turns. The clothes come out cold and damp after an hour. That’s the symptom. And it’s almost always one of four things. Before you pick up the phone and pay for a service call, there are a few checks you can do yourself in about fifteen minutes. No tools required for most of them. Just a little patience and common sense.

Quick guide: Dryer Not Heating 1. Check the lint filter 2. Check the exhaust vent 3. Check the thermal fuse 4. Check the heating element

First, unplug the dryer. I mean it. Pull the plug or flip the breaker. You’re going to be poking around inside a machine that runs on 240 volts. That’s not a shock you walk away from. So unplug it first, and don’t plug it back in until you’re done checking.

1. Check the lint filter — and I mean really check it.

You’re probably thinking, “I clean the lint filter every load.” Good. But pull it out anyway. Hold it up to a light. If you can’t see light through the mesh, it’s clogged with fabric softener residue and micro-lint. That’s a real problem. A clogged lint filter restricts airflow. The dryer still heats up, but the heat has nowhere to go. It trips the high-limit thermostat, and the dryer stops heating to prevent a fire.

Also check the slot where the filter sits. Run your finger along the inside. If it comes back grey and fuzzy, that’s lint buildup. Vacuum it out with a crevice tool. This is the single most common cause of “no heat” calls I see. And it costs you nothing to fix. If the filter is clean and the slot is clean, move on.

2. Check the exhaust vent — the whole run, not just the outside flap.

The vent hose runs from the back of the dryer to the wall, then through the wall and outside. Disconnect the hose from the back of the dryer. Reach inside the dryer’s vent opening — you’ll feel a metal duct. Reach as far as you can. If you pull out a handful of lint, that’s your problem. The dryer’s heating element is working fine, but the air can’t move. The high-limit thermostat shuts the heat off to keep the machine from catching fire.

Now go outside and look at the vent flap. Does it open when the dryer runs? If it’s stuck shut, or if you see lint caked around the flap, the whole run is likely clogged. You can buy a vent cleaning brush kit for about $20 at any hardware store. Run it through the hose from both ends. This is a dirty job, but it’s simple. If the hose is crushed or kinked behind the dryer, straighten it out. If it’s the flexible foil kind and it’s collapsed, replace it with a rigid metal duct. That’s a 30-minute job and about $15 in parts. If clothes have been taking two cycles to dry, a clogged vent is almost certainly your problem, and it’s a real fire risk, not just a slow dryer. Our dryer vent cleaning guide covers when DIY is fine, and why your dryer takes two cycles covers the other causes.

Rather have a tech look at it? S&W handles dryer repair across Denton and North Texas, weekday evenings 3–8 PM and Saturdays 10 AM–2 PM. The $99 service fee goes toward the repair, and every repair comes with a 30-day parts and labor warranty. Book a service visit or call 940-286-4094.

3. Check the thermal fuse — this one is a real test.

The thermal fuse is a small white or metal component on the blower housing, usually near the bottom of the dryer. It’s a one-time safety device. If the dryer overheated even once — from a clogged vent or a failed thermostat — the fuse blows and cuts power to the heating element. The dryer will still tumble, but it won’t heat.

To check it, you’ll need a multimeter. Set it to continuity or ohms. Disconnect the two wires from the fuse. Touch the probes to the fuse terminals. If you get a reading of zero or near zero, the fuse is good. If you get no reading at all, the fuse is blown. That’s a $10 part. You can replace it yourself — it’s held in with one screw and two push-on connectors. But here’s the catch: a blown thermal fuse is a symptom, not the disease. If you replace it without clearing the vent restriction, it will blow again. So do checks one and two first.

4. Check the heating element — this is where most people stop.

The heating element is a coil of wire inside a metal housing, usually behind the lower access panel. It’s the part that actually gets hot. Over time, the coil can break or burn through. You can test it with the same multimeter. Disconnect the wires, set the meter to ohms, and touch the probes to the element’s terminals. A good element will read somewhere between 10 and 50 ohms, depending on the model. If it reads infinite, the coil is broken and needs replacing.

You can also look at the coil visually. If you see a gap, a burn mark, or a section that’s sagging and touching the housing, it’s dead. Replacing a heating element is doable for a handy homeowner. It’s a $30 to $60 part and takes about an hour. But you need to be careful with the wiring. If you mix up the connections, you can short out the control board, and that’s a $200 mistake.

Gas dryer? The igniter and gas valve coils are the usual suspects.

Gas dryers don’t have a heating element. They heat through an igniter and a gas valve. A weak igniter or failed valve coils give you exactly this symptom: the drum spins, the igniter may even glow, but no flame holds. Do checks one through three the same way, but stop there. Gas-side repairs are not DIY territory. If you ever smell gas, shut the valve behind the dryer and call. For how gas and electric repairs differ in cost, see gas vs electric dryer repairs.

When to stop and call a tech.

Here’s the honest truth. If you’ve checked the filter, cleaned the vent, tested the thermal fuse and the heating element, and the dryer still isn’t heating, you’re now in control board territory. That’s where DIY stops. The main control board, the thermistor, the gas valve coils (if it’s a gas dryer) — these are components that require diagnostic equipment and experience. Guessing here gets expensive. One wrong connection, one static discharge, and you’ve fried a $300 board. That’s the cost of a mistake.

If you’re in Denton, Little Elm, Frisco, or Lewisville, and you’re at this point, that’s where we come in. S&W Service and Repair handles dryer repairs across the North Texas area, including all the common brands like Whirlpool, Maytag, Samsung, and LG. We’ve seen the full range of no-heat issues, from a $5 lint filter to a $400 main board. We’ll tell you straight whether it’s worth fixing or time to replace. Our service call is $99, and it applies to the total cost of the repair if you choose to fix the dryer.

You can check our washer and dryer repair page to see the full list of appliances we work on — dryers are right there alongside the rest. Or if you’d rather just talk to a human, give us a call at 940-286-4094. We’ll walk you through the symptoms over the phone, and if it sounds like something you can handle, we’ll tell you that too. We’re not in the business of selling service calls you don’t need.

If you do need a tech, we handle Old Republic Home Protection warranty work orders as well, so if you’ve got a home warranty, we can save you the headache of dealing with that process. And if you’re ready to get it scheduled, you can book online and pick a time that works for you. No waiting on hold, no runaround.

Here’s the bottom line. Ninety percent of no-heat dryer problems are airflow issues. Clean the filter, clean the vent, and you’ve probably fixed it. If not, the thermal fuse and heating element are cheap and easy to test. Beyond that, you’re into diagnostic territory where experience pays for itself. Don’t risk turning a $50 repair into a $400 one. If you’re weighing a repair against a new dryer, the 50% rule helps.

If you’ve gone through these checks and you’re still pulling cold clothes out of the drum, call S&W Service and Repair at 940-286-4094. Or book online and pick a time. We’re open weekday evenings 3–8 PM and Saturdays 10 AM–2 PM. We show up on time, we fix it right, and we don’t charge you for guesswork. That’s the way it should be.

Need dryer repair in North Texas? S&W handles dryer repair across Denton and North Texas. The $99 service fee goes toward the repair, and every repair comes with a 30-day parts and labor warranty. Book a service visit or call 940-286-4094.

What Your Neighbors Say

★★★★★

“S&W Repair replaced the heating element in my dryer in no time at all. They know what they are doing. The technician was polite, professional and timely.”

Judy M. · Google review

★★★★★

“They are extremely thorough, on-time, and made sure that the repair was done properly and completely. Friendly, and easy to communicate with. Would absolutely call them again.”

Seth R. · Google review

★★★★★

“This company provides top quality service. The service technician came prepared with the parts and was very professional with his approach and work. Great experience!”

Heri V. · Google review

Read all of our Google reviews →

Book Your Appliance Repair Online

Open weekday evenings (3–8 pm) and Saturdays (10 am–2 pm). The $99 service fee is paid at the visit and applied to your repair.

Prefer to talk? Call 940-286-4094 · Weekday evenings 3–8 pm · Saturdays 10 am–2 pm

Why Your Dryer Takes Two Cycles to Dry Clothes

You load a wet load of towels, set the cycle, and come back an hour later to damp clothes. So you run it again. That second cycle costs you time, electricity, and wear on your machine. If this is happening regularly, your dryer isn’t broken—it’s telling you something is blocked, worn, or failing. Here’s what to check before you call anyone.

Quick guide: Why Your Dryer Takes Two Cycles to Dry Clothes 1. The lint screen and the slot behind it 2. The vent hose behind the dryer 3. The outside vent flap 4. The drum light and door switch 5. The heating element (if you're handy)

What the Symptom Actually Means

A dryer that needs two cycles is almost always an airflow problem or a heat problem. The drum turns, the clothes tumble, but the moisture isn’t leaving. That means the hot air isn’t moving through the load and out the vent like it should. Less often, it means the heating element isn’t getting hot enough to do the job in one pass. Either way, you’re not dealing with a mystery. You’re dealing with one of a handful of specific parts.

Quick Troubleshooting Guide

Below is the scannable version. For each symptom, here are the likely causes, what parts cost, and how hard it is to DIY. Use this as your starting point, then read the detailed checks after.

SymptomPossible CausePart Cost (approx.)DIY Difficulty
Damp after one cycleClogged lint screen or slot$0 (cleaning)Easy
Damp after one cycleCrushed or kinked vent hose$10–$25Easy
Damp after one cycleBlocked outside vent flap$0 (cleaning)Easy
Damp after one cycleFailed door switch$20–$40Moderate
Cold drum, no heatBlown thermal fuse$10–$20Moderate
Cold drum, no heatBurned-out heating element$30–$60Hard
Cold drum, no heatBad thermostat$15–$30Hard
Long dry time (over 60 min)Internal duct lint buildup$0 (cleaning)Hard
Long dry time (over 60 min)Blower wheel clogged$20–$50Hard
Burning smellLint buildup on heating element$0 (cleaning)Moderate
Burning smellBlocked vent line$0 (cleaning)Moderate

What You Can Check Yourself in 10-15 Minutes

Grab a flashlight and a screwdriver. Unplug the dryer first. Gas dryers have a gas line, so if you smell gas at any point, stop and call a professional. Otherwise, here’s the checklist.

1. The lint screen and the slot behind it

Pull the lint screen out. Clean off the fuzz. Now look into the slot where it sits. Use that flashlight. You’re looking for lint buildup on the housing and the screen frame itself. If you see a thick layer, that’s your first problem. The screen catches most lint, but fine dust gets past it and cakes onto the metal. That restricts airflow right at the source.

2. The vent hose behind the dryer

Pull the dryer away from the wall. You’ll see a metal or foil hose clamped to the back. Disconnect it from the dryer. Reach inside the dryer’s exhaust outlet—not too far, just a few inches—and feel for lint buildup. Then check the hose itself. If it’s full of lint, or if it’s crushed or kinked, that’s your bottleneck. A crushed hose is common when people push the dryer back against the wall too hard. Our dryer vent cleaning guide covers when the whole run needs a pro.

3. The outside vent flap

Go outside and find the vent cover on your wall or roof. Open the flap. If you see lint, or if the flap is stuck shut, that’s a problem. Birds and rodents sometimes nest in these. If you can’t see clearly, shine a light in from the dryer side while someone watches the outside flap. If very little light comes through, the vent line is clogged.

4. The drum light and door switch

Open the door. Does the drum light come on? If not, the door switch might be failing. That switch tells the machine the door is closed. If it’s intermittent, the dryer may run for a while, then shut off thinking the door opened. You’d find clothes damp and the machine cold. It’s a cheap part, but it’s a safety component—if you’re not comfortable with electrical work, leave it.

5. The heating element (if you’re handy)

If airflow is clear, the issue is heat. Unplug the dryer, access the back panel, and find the heating element—a coiled wire inside a metal housing. Use a multimeter to check for continuity. If there’s no continuity, the element is burned out. Same for the thermal fuse, a small white or black component on the blower housing. If that fuse is blown, the dryer will run but produce no heat. This is a common failure point. If there’s no heat at all, dryer not heating walks through the four main checks.

What Each Check Tells You

The lint screen and vent hose are about airflow. Restricted airflow makes the dryer overheat, which trips the thermal fuse. That’s why you get no heat. It’s a chain reaction. The outside vent flap tells you if the whole line is clear. The door switch is about the machine’s safety interlock. The heating element is about the actual heat source. Each check narrows down the problem to a specific component.

If you clean the lint screen, clear the hose, and the dryer still takes two cycles, you’re looking at a failed heating element, a bad thermostat, or a blocked internal duct. Those are all fixable, but they require disassembling the machine and testing components with a meter. That’s where DIY stops. If it’s a gas dryer, gas vs electric dryer repairs explains what’s different. For prices, see our appliance repair cost guide.

Rather have a tech look at it? S&W handles dryer repair across Denton and North Texas, weekday evenings 3–8 PM and Saturdays 10 AM–2 PM. The $99 service fee goes toward the repair, and every repair comes with a 30-day parts and labor warranty. Book a service visit or call 940-286-4094.

Brand-Specific Notes

Samsung dryers often have a clogged lint filter housing that’s deeper than you think. The filter sits in a plastic frame that can warp, letting lint pass through into the internal duct. If you’ve cleaned everything else and it’s still slow, check that frame for gaps.

LG dryers with the dual lint filter (one on the door, one in the drum) are prone to the secondary filter getting ignored. Pull both filters every time. Also, LG’s moisture sensor can fail—if clothes come out damp but the drum is hot, the sensor might be telling the machine to stop early.

Whirlpool dryers (including Maytag) are the most common for thermal fuse failures. The fuse is cheap, but it blows for a reason—usually a restricted vent. If you just replace the fuse without clearing the line, it’ll blow again within a month.

Watch: Removing Lint From a Dryer Blower Wheel

A quick look from the S&W Service and Repair YouTube channel.

When to Stop and Call a Tech

Here’s the honest line. If you’ve done the checks above and the dryer still runs cold or takes forever, stop. The cost of a mistake is real. A misdiagnosed heating element replacement runs $50-100 in parts, but if you install it wrong, you can short the board or start a fire. A clogged internal duct that you can’t see can overheat and ignite lint. That’s not a scare tactic—that’s why dryers cause house fires.

If you’re in Denton, Little Elm, Frisco, Lewisville, or anywhere in the North Texas area, S&W Service and Repair handles this every day. We’ve seen dryers that “just need a new element” but actually have a blower wheel full of lint. We’ve seen vent lines clogged for years. We’ll tell you exactly what’s wrong and what it takes to fix it.

FAQ

How much does dryer repair cost in DFW? In the Dallas-Fort Worth area, expect to pay between $150 and $350 for a typical dryer repair, including parts and labor. That covers things like thermal fuses, heating elements, and door switches. If the issue is a clogged vent line or internal duct cleaning, it’s usually $200–$400 depending on how far the line runs. We give a flat, upfront quote before any work starts—no surprise charges.

How often should I clean my dryer vent? At least once a year. If you dry heavy loads (towels, jeans, bedding) or have a long vent run (over 15 feet), do it every six months. A clogged vent is the number one cause of slow drying and dryer fires. If you notice clothes taking longer than they used to, clean the vent before you replace any parts.

Why This Happens More Often Than You Think

Modern dryers are more efficient, but they’re also more sensitive to airflow restrictions. The machines run cooler and longer, which means moisture has more time to condense inside the duct. If your dryer is more than five years old, the internal lint buildup is likely worse than you think. A professional cleaning of the internal duct and blower housing is a maintenance item, not a repair.

The Bottom Line

A dryer that takes two cycles is a warning. It’s not a minor annoyance—it’s a sign that something is restricting airflow or failing to produce heat. You can check the simple stuff in a few minutes. If that doesn’t fix it, call someone who does this for a living. For washer repair or dryer issues, S&W Service and Repair covers the whole DFW area, including Plano, The Colony, and Flower Mound. We work with all major brands—Whirlpool, Maytag, GE, LG, Samsung—and we handle Old Republic Home Protection warranty work orders, so that’s one less thing for you to worry about.

We’re not going to upsell you. We’re going to fix the problem. If you need a second opinion, give us a call. If you want to skip the phone call, you can book online directly. And if you’re still deciding, feel free to contact us with questions—we’ll give you a straight answer.

Insured | EPA 608 Certified | 30-Day Parts & Labor Warranty

Don’t run that second cycle again. It’s wasting money and wearing out your machine. Call us at 940-286-4094 or book a service visit — weekday evenings 3–8 PM and Saturdays 10 AM–2 PM. The $99 service fee goes toward the repair, and our dryer repair page lists what we handle. We’ll get your dryer back to one cycle.

What Your Neighbors Say

★★★★★

“S&W Repair replaced the heating element in my dryer in no time at all. They know what they are doing. The technician was polite, professional and timely.”

Judy M. · Google review

★★★★★

“They are extremely thorough, on-time, and made sure that the repair was done properly and completely. Friendly, and easy to communicate with. Would absolutely call them again.”

Seth R. · Google review

★★★★★

“This company provides top quality service. The service technician came prepared with the parts and was very professional with his approach and work. Great experience!”

Heri V. · Google review

Read all of our Google reviews →

Book Your Appliance Repair Online

Open weekday evenings (3–8 pm) and Saturdays (10 am–2 pm). The $99 service fee is paid at the visit and applied to your repair.

Prefer to talk? Call 940-286-4094 · Weekday evenings 3–8 pm · Saturdays 10 am–2 pm

Your Washer Is Leaking From the Bottom: What to Check Before You Call

You walk into the laundry room, and there’s water on the floor. Not a drip. A puddle. Your first thought is probably that the machine is done for. It isn’t. A washer leaking from bottom is one of the most common service calls we get, and most of the time it’s something you can trace in the time it takes to run one load.

Before you start pulling the machine apart, know this: a washing machine only holds water in a few places. If it’s leaking, the water is coming from one of those places. Your job right now is not to fix it. It’s to narrow down the suspect list. Here’s what I’d check if I was standing in your laundry room.

Quick guide: Your Washer Is Leaking From the Bottom 1. Unplug the Machine and Turn Off the Water Supply 2. Check the Fill Hoses and the Connections 3. Open the Dispenser Drawer and Look for Standing Water 4. Feel the Bottom of the Tub and the Front Door Seal 5. Look at the Drain Pump Filter (If You

Common Causes of a Bottom-Leaking Washer

Not all bottom leaks are the same. The table below breaks down the usual suspects by what you’ll see, what causes it, how hard it is to fix, and what it’ll cost if you hire it out.

SymptomLikely CauseDifficultyTypical Repair Cost
Water pooling at the back wall, near the supply connectionsFill hoses or water inlet valveEasy (hoses) / Moderate (valve)$20–$50 for hoses; $120–$200 for inlet valve installed
Water dripping from the front door, running down to the floorDoor boot / bellows sealModerate$150–$250 for parts and labor
Water under the machine during or after spin cycleDrain pump or tub-to-pump hoseModerate$150–$300 for pump replacement
Water at the base, no obvious source until you pull the kickplateDrain pump filter clogged or pump housing crackedEasy (clog) / Moderate (cracked housing)$0–$50 if it’s just a clog; $150–$300 if the pump is cracked
Water only when the machine is offSupply-side pressure issue or leaking fill valveModerate$120–$200 for valve replacement

Brand-specific notes: On Samsung front-loaders, the drain pump filter is behind the bottom-left kickplate—if you don’t clean it regularly, it’s the #1 cause of bottom leaks. LG machines have a similar filter, but the access door is often clipped in and easy to pop off; check for a clogged filter before you assume the pump is bad. Whirlpool and GE top-loaders rarely have a drain pump filter, so if you see water under one of those, focus on the fill hoses and the tub-to-pump connection first.

What to Check Before You Call an Appliance Tech

Work through these in order. Each one rules out a suspect and tells you something useful. If you get to the end and still have water, then you call. But you’ll be calling with a better idea of what’s wrong, which means less time and money on the service call.

1. Unplug the Machine and Turn Off the Water Supply

This is not optional. You’re going to put your hands near electrical components and pressurized hoses. The two shut-off valves behind the machine—usually red and blue—turn clockwise to close. Pull the machine out from the wall if you can. Put a towel down. You’re looking for water that’s actively dripping or pooling.

What this tells you: If you see water at the back wall, the problem is likely the fill hoses or the water inlet valve. If the floor is wet only at the front, you’re dealing with a tub or pump issue. Location matters more than volume.

2. Check the Fill Hoses and the Connections

Look at where the hoses attach to the wall and to the back of the washer. Are the fittings snug? Are the rubber washers inside the couplings still soft and flat, or are they cracked and hard? Run your hand along the length of the hose. Any dampness, bulging, or kink is a red flag.

What this tells you: The hoses carry full household water pressure. A pinhole leak or a loose fitting will spray water straight down the back and onto the floor. This is the most common cause of a bottom leak that isn’t actually the machine at all. If a hose is cracked, replace it. They’re cheap. Don’t reuse old hoses. On Samsung and LG washers, the hoses use a different thread pitch than standard US hoses, so make sure you get the right ones.

3. Open the Dispenser Drawer and Look for Standing Water

Pull the drawer all the way out. Look at the back of the drawer and the housing it slides into. Is there a puddle in the tray? Is the water soapy or clear? Then check the front bottom panel—the small kickplate at the floor. Pop it off if it’s clipped in. Look behind it.

What this tells you: Water left in the dispenser after a cycle usually means a clogged or restricted water inlet valve or a problem with the detergent siphoning. If you see water dripping down the front of the tub from under the door, that’s a door boot or seal leak, not a bottom leak. But if the water is running down the inside of the cabinet, it can pool at the base and look like a floor leak. On Whirlpool front-loaders, the dispenser housing is a known weak point—cracks there will drip down the front panel and look like a floor leak.

4. Feel the Bottom of the Tub and the Front Door Seal

Reach under the front of the machine (it’s unplugged, right?). Feel the bottom edge of the outer tub. Is it wet? Then run your hand along the rubber gasket on the door—the big black fold. Look for tears, holes, or trapped objects like coins or bra wires.

What this tells you: A torn door boot will leak every time the tub fills past a certain level. The water runs down the front and drips off the bottom. Trapped debris in the boot can break the seal and cause a slow weep. If the boot is torn, that’s a replacement job. Don’t try to glue it. It won’t hold. On GE front-loaders, the boot is a common failure point—check the bottom fold carefully, because that’s where tears start.

5. Look at the Drain Pump Filter (If You Have One)

Most front-loaders have a small access door at the bottom front, usually behind the kickplate. Open it. You’ll see a round cap. Put a shallow pan under it before you unscrew it—there will be water in there. Remove the cap and check for lint, hair, a sock, or a coin. Clean it out if it’s clogged.

!Drain pump filter location on a front-load washer Drain pump filter access on a typical front-loader.

!Cleaning the drain pump filter Removing debris from the drain pump filter.

What this tells you: The drain pump has a filter that catches debris. When it’s clogged, water backs up and can leak from the pump housing or the drain hose connection. If the pump housing is cracked from over-tightening or freezing, you’ll see water actively dripping from the pump itself. That’s a part failure, not a clog. On LG and Samsung washers, this filter needs to be cleaned every 1–2 months. If you’ve never done it, that’s probably your leak.

6. Check the Drain Hose

The drain hose runs from the back of the washer to a standpipe or a laundry sink. Make sure it’s pushed in all the way and that the clamp is tight. If the hose is loose, water can spray out during the drain cycle. Also check for kinks or splits in the hose. A split hose will leak only when the machine is draining.

What this tells you: A loose or kinked drain hose is a free fix. A split hose costs about ten bucks. If the hose is fine but water is still leaking from the back during draining, the drain pump itself is likely the culprit. If the water is staying in the drum instead of on the floor, see why your washer won’t drain.

7. Run a Short Cycle and Watch the Floor

Plug the machine back in. Turn the water back on. Set it to a small load or a rinse-and-spin cycle. Don’t add clothes. Watch the floor around the machine for the first two minutes of the fill, then during spin.

What this tells you: If the leak only appears during the spin cycle, it’s likely the tub-to-pump hose or the pump itself. If it leaks during the fill, it’s the inlet valve or the fill hoses. If it leaks constantly, even when the machine is off, you have a water pressure issue on the supply side.

Rather have a tech look at it? S&W handles washer repair across Denton and North Texas, weekday evenings 3–8 PM and Saturdays 10 AM–2 PM. The $99 service fee goes toward the repair, and every repair comes with a 30-day parts and labor warranty. Book a service visit or call 940-286-4094.

How to Prevent Bottom Leaks in the Future

Most of the leaks I see are from neglect, not part failure. Here’s the short list:

  • Clean the drain pump filter on your front-loader every 1–2 months. Set a reminder on your phone.
  • Replace fill hoses every 3–5 years, even if they look fine. They degrade from the inside out.
  • Don’t overload the machine. Overloading strains the tub bearings and the door boot, which leads to leaks down the road.
  • Leave the door ajar between loads so the boot dries out. This prevents mold and keeps the rubber supple.
  • Check the dispenser drawer for clogs once a month. A quick rinse under hot water prevents buildup.

Watch: Samsung Washer Leaking From the Bottom? What to Check

A quick look from the S&W Service and Repair YouTube channel.

When to Stop and Call a Tech

If you’ve done all seven checks and you’re still getting water, you’re past the safe DIY point. The next steps involve pulling the outer tub apart, testing the water inlet valve with a multimeter, or replacing the tub bearings. That’s not a weekend project. A mistake there—like cracking the tub flange or cross-threading a drain pump—turns a $150 repair into a $600 replacement.

That’s the honest cost of guessing wrong. One overtightened fitting or a misdiagnosed drain pump can flood your floor a second time, and now you’re paying for water damage on top of the repair. A working tech will have this diagnosed in 20 minutes.

FAQ: Washer Leaking From Bottom

Q: Can I keep using my washer if it’s leaking from the bottom? A: No. Even a slow leak can damage your subfloor, warp the cabinet, or short out the motor. Unplug it and shut off the water until you’ve found the source.

Q: Is a bottom leak always the drain pump? A: No. It’s often the fill hoses or the inlet valve. The drain pump is one suspect, but not the only one. Work through the checks above before you buy any parts. Our top-load vs front-load washer repair costs guide shows what the common fixes run.

Q: How much does it cost to fix a washer leaking from the bottom? A: It depends on the cause. A clogged filter costs nothing to fix. A new drain pump runs $150–$300 installed. A door boot replacement is $150–$250. Fill hoses are $20–$50 for parts if you do it yourself. For other repair prices, see our appliance repair cost guide.

Q: Why does my washer leak only during the spin cycle? A: That usually points to the drain pump, the tub-to-pump hose, or the pump housing. The water is being pumped out under pressure, and if there’s a crack or loose clamp, that’s when it shows. For a washer with several problems at once, how long a washing machine should last helps you decide whether to repair or replace.

Q: Do Samsung and LG washers leak more than other brands? A: They leak more often from the drain pump filter because the filter is small and clogs quickly if you don’t clean it. Whirlpool and GE tend to leak from the door boot or fill hoses. It’s not that one brand is worse—it’s that the failure points are different.

Q: Can a cracked tub be repaired? A: Not really. A cracked tub is almost always a replacement job. Some techs might try to seal it with epoxy, but that rarely holds long-term. The pressure and vibration from spinning will reopen the crack. If the tub is cracked, you’re looking at a new washer or a professional tub replacement that costs nearly as much.

Q: How long does a washer door boot last? A: Usually 5 to 7 years, depending on how often you use the machine and if you leave the door closed after a wash. Trapped moisture causes the rubber to break down faster. Pro tip: Leave the door cracked open after each load to let the boot dry out.

If you’re in Denton, Little Elm, Frisco, or Lewisville, S&W Service and Repair handles this stuff every day. We find the leak and fix it, not charge you for a service call to tell you to call someone else. We also work directly with Old Republic Home Protection warranty claims, so if you’ve got coverage, we can handle the paperwork.

If you want to see what each repair involves first, our washer repair page breaks it down. But if you’re standing in water and the machine is a year old or older, the smart move is to contact us and get it looked at before it gets worse. A leaking washer that keeps running can ruin your subfloor, warp the cabinet, and short out the motor. None of those are cheap.

You’ve got two options: keep mopping and guessing, or make one phone call and be done with it.

Call S&W Service and Repair at 940-286-4094 or book a service visit. We’re open weekday evenings 3–8 PM and Saturdays 10 AM–2 PM, the $99 service fee goes toward the repair, and every repair comes with a 30-day parts and labor warranty.

What Your Neighbors Say

★★★★★

“S&W Repair replaced the heating element in my dryer in no time at all. They know what they are doing. The technician was polite, professional and timely.”

Judy M. · Google review

★★★★★

“They are extremely thorough, on-time, and made sure that the repair was done properly and completely. Friendly, and easy to communicate with. Would absolutely call them again.”

Seth R. · Google review

★★★★★

“This company provides top quality service. The service technician came prepared with the parts and was very professional with his approach and work. Great experience!”

Heri V. · Google review

Read all of our Google reviews →

Book Your Appliance Repair Online

Open weekday evenings (3–8 pm) and Saturdays (10 am–2 pm). The $99 service fee is paid at the visit and applied to your repair.

Prefer to talk? Call 940-286-4094 · Weekday evenings 3–8 pm · Saturdays 10 am–2 pm

LG Refrigerator Not Cooling? What to Check Before You Call

An LG refrigerator that’s running but not cooling is one of the most common calls we get in Denton. Before you book anyone — including us — run through these checks. A surprising number of “broken” fridges are fixed in ten minutes without a technician.

1. Rule out the simple stuff

Check the temperature setting first — it should be around 37°F for the fridge and 0°F for the freezer, and settings get bumped more often than you’d think. Then make sure the door is actually sealing: close it on a dollar bill; if the bill slides out with no resistance, the gasket isn’t gripping and warm air is leaking in.

2. Clean the condenser coils

Dirty coils are the single most common cause of weak cooling. Unplug the fridge, find the coils (on most LG models they’re behind the bottom rear panel), and vacuum off the dust. If it’s been years — or you have pets — this alone often restores cooling within a day. If the fridge also seems to run nonstop, see refrigerator running constantly.

Rather have a tech look at it? S&W handles refrigerator repair across Denton and North Texas, weekday evenings 3–8 PM and Saturdays 10 AM–2 PM. The $99 service fee goes toward the repair, and every repair comes with a 30-day parts and labor warranty. Book a service visit or call 940-286-4094.

3. Check the vents inside

Air moves from the freezer to the fridge section through vents. If they’re blocked by food — especially bags leaning against the back wall — the fridge side warms up while the freezer stays cold. Clear some space and give it 24 hours. Our guide to a cold freezer with a warm fridge side goes deeper on this.

4. Listen for the fan, look for frost

Open the freezer: if the back panel has heavy frost buildup, or you don’t hear a fan running with the doors closed, you’re likely looking at a defrost problem or a failed evaporator fan. Some LG models with linear compressors also lose cooling gradually. A failing linear compressor is sealed-system work, which we don’t do. We can check whether that’s the cause and tell you straight.

When to stop troubleshooting and call

If you’ve worked through the checks above and the problem is still there, the fix likely involves parts, sealed components, or electrical testing — that’s our job. Our service call is $99, and it applies to the total cost of the repair if you choose to fix the appliance. Every repair comes with a 30-day parts and labor warranty, and we’re open weekday evenings 3–8 PM and Saturdays 10 AM–2 PM. If you’re weighing a repair against a new fridge, the 50% rule is a good place to start. Call (940) 286-4094 or see our LG appliance repair page.

Still not cooling? We work on LG refrigerators every week, including evaporator fan, defrost, and ice maker issues. See our LG appliance repair page and our refrigerator repair service page, or call 940-286-4094 and book a service visit.

Book Your Appliance Repair Online

Open weekday evenings (3–8 pm) and Saturdays (10 am–2 pm). The $99 service fee is paid at the visit and applied to your repair.

Prefer to talk? Call 940-286-4094 · Weekday evenings 3–8 pm · Saturdays 10 am–2 pm

Dryer Vent Cleaning: When DIY Is Fine and When It’s a Fire Risk

Your dryer takes two cycles to dry a load that used to take one. The top of the machine feels hot. There’s a faint burnt smell in the laundry room, and the lint filter is clean, so you’re not sure what’s left to check.

Nine times out of ten, it’s the vent. Lint gets past the filter, builds up in the duct, and chokes off airflow. The dryer keeps running, the clothes stay damp, and the heat has nowhere to go. That’s the part that worries me. The U.S. Fire Administration attributes roughly 2,900 home clothes dryer fires a year, with failure to clean the vent as the leading cause. It doesn’t take years to build up, either. A few months of heavy use is enough.

Here’s what you can check yourself in 10-15 minutes, and where you should stop and call someone. If you’d rather just get it handled, call 940-286-4094.

The 10-15 Minute Homeowner Checklist

Tools you’ll need: a flashlight, a vacuum with a crevice tool and a hose attachment, a vent brush kit (the flexible kind that threads through the duct), a screwdriver or nut driver for the clamp, and a drop cloth or old towel.

1. Pull the lint filter and look at the screen, not just the fuzz.

Run your fingers over the mesh. If it feels waxy or coated, or if you can’t see light through it when you hold it up, the filter itself is restricting airflow. That’s a filter problem, not a vent problem. Wash it with warm soapy water, dry it completely, and put it back. Some fabric softener sheets leave a film that does this over time.

Then check the slot the screen slides into. Reach your hand in. You’ll often feel lint caked along the edges and down toward the blower housing. People clean the screen, but they never clean the chute. Use a vacuum with a crevice tool, or a long flexible lint brush if you can’t reach. That caked lint is what catches fire, not the lint on the screen.

2. Disconnect the vent hose behind the dryer and look inside it.

Before you touch anything back there: unplug the dryer, and if it’s a gas unit, shut off the gas valve at the wall. Then pull the dryer out, unhook the flexible duct from the back, and shine a flashlight into both the hose and the wall pipe. You’re looking for lint packed against the walls, and for anything that shouldn’t be there: a crushed section, a kink, a bird’s nest, or a screen guard at the outside termination. A crushed or kinked hose is a restriction no amount of cleaning will fix. Replace it.

3. Check the outside vent hood while the dryer runs.

Go outside and find where the vent exits the house. With the dryer running on air fluff or a timed cycle, you should feel steady, strong airflow pushing the flap open. Weak airflow, a flap that barely moves, or a flap that’s stuck shut all point to a blockage somewhere in the run. This is the single most useful test you can do. It tells you whether the problem is the machine or the duct. If the airflow is strong but the dryer still runs cold, see dryer not heating.

4. Check the transition duct length and material.

If your setup uses a long run of flexible foil or plastic accordion hose, that’s a problem on its own. Those crinkle ridges catch lint. Rigid or semi-rigid metal duct is what you want, and the shorter the run, the better. If your duct runs more than about 15-20 feet with multiple elbows, you’re already fighting a losing battle on airflow.

5. Listen to the dryer and feel the top of the cabinet.

With a load running, put your hand on the top of the machine. Warm is normal. Hot enough that you pull your hand back is not. A dryer that’s overheating is working against a restriction. If the cabinet gets that hot, stop running it until the vent is cleared.

Rather have a pro handle it? S&W does dryer vent cleaning and dryer repair across Denton and North Texas, weekday evenings 3–8 PM and Saturdays 10 AM–2 PM. For repairs, the $99 service fee goes toward the repair, and every repair comes with a 30-day parts and labor warranty. Book a service visit or call 940-286-4094.

How to Clean the Vent Yourself

If your checks point to a simple clog and the duct is short, rigid, and accessible, here’s the method:

  • Unplug the dryer. Gas unit? Shut the gas off at the valve.
  • Disconnect the duct from the back of the dryer and from the wall stub.
  • Vacuum out the dryer exhaust port, the wall stub, and both ends of the duct with the crevice tool.
  • Run the vent brush kit through the duct from the outside end, working it in and out while the vacuum runs at the inside end to catch what you loosen.
  • Vacuum the outside hood and make sure the flap moves freely.
  • Reconnect everything, secure the clamps, plug back in (and reopen the gas valve), then run the dryer and re-check airflow at the hood.

What Each Check Is Actually Telling You

The filter check tells you whether air can even get into the system. The hose and wall pipe check tells you whether it can get out. The outside hood check confirms it. The duct material check tells you whether the setup is going to clog again next month.

What you’re really diagnosing is airflow. Every electric dryer has a blower wheel that pushes air across the heating element or gas burner, through the drum, and out the duct. When that path narrows, the element runs hotter, the thermal fuse gets stressed, and the high-limit thermostat on the burner housing starts cycling. On some Whirlpool and Maytag models, a restricted vent will eventually trip the thermal fuse and kill the heat entirely. On LG and Samsung units, you’ll often see a flow-sense error code before anything fails.

The symptoms line up with that. A cabinet that’s hot to the touch means heat is staying inside the machine. Clothes that take two cycles mean the moisture sensor keeps reading wet air that can’t get out, so the dryer keeps running. A dryer that stops heating for good usually means the thermal fuse has blown, and a new fuse will blow again within a week if the vent isn’t cleared first. For the other reasons a load takes two rounds, see why your dryer takes two cycles.

A clean vent also extends the life of the dryer. The heating element cycles less, the motor runs cooler, and the thermostat doesn’t work overtime. But if your dryer won’t heat or won’t start, don’t assume it’s the vent. It could be the door switch, the start relay, or the drive belt, and that’s a repair visit, not a cleaning.

That’s the appliance side. The house side is the real risk. Lint is fuel, and the duct is the path. If the blockage is close to the dryer, or if the duct passes through a wall or attic space, you’ve got a fire hazard sitting behind the machine.

DIY vs. Professional: Quick Comparison

SituationDIY OK?Why
Short rigid duct, easy access, strong outside airflowYesSimple clog, you can see and reach the whole run
Flexible foil or plastic accordion ductNoCrushes and catches lint; replace it, don’t clean it
Duct runs through wall, ceiling, attic, or crawlspaceNoYou can’t inspect or clean what you can’t see
No airflow at outside hood after cleaning the hoseNoBlockage is deeper in the run
Dryer still overheats or shuts off after cleaningNoLikely a machine issue, not just a vent issue
Glued, taped-into-wall, or old white vinyl ductNoSafety hazard and often not cleanable

Watch: Removing Lint From a Dryer Blower Wheel

A quick look from the S&W Service and Repair YouTube channel.

FAQ

How often should I clean my dryer vent? Once a year for most households. If you run four or more loads a week, have a large family, or dry a lot of towels and pet bedding, go every six months. The outside hood test takes two minutes and tells you if you’re overdue.

What does dryer vent cleaning cost in DFW? Around here, a standard vent cleaning typically runs $100-$200 depending on duct length, routing, and access. If the duct runs through a wall or attic, or if the tech finds a crushed or vinyl duct that needs replacing, expect the higher end. Full dryer repair is a separate charge. For other repair prices, see our appliance repair cost guide.

What are the warning signs of a clogged vent? Clothes taking two cycles, a cabinet that’s hot to the touch, a burnt smell, the outside flap barely moving, and error codes on LG or Samsung units. Any of those means stop and check airflow before you run another load.

When to Stop and Call a Tech

Stop DIY if any of these are true:

  • The duct runs through a wall, ceiling, attic, or crawlspace. You can’t safely inspect or clean what you can’t see.
  • The outside hood has no airflow even after you’ve cleaned the hose and the wall stub.
  • The duct is glued, taped into a wall cavity, or made of that old white vinyl stuff.
  • You find crushed duct, disconnected joints, or evidence of heat damage or scorching.
  • The dryer still overheats or shuts off after a full vent cleaning.

The cost of getting this wrong is a house fire, and that’s not a figure worth gambling on to save a service call.

If you’re in Denton, Little Elm, Frisco, or Lewisville and the outside vent has weak airflow, that’s the point to stop. S&W Service and Repair handles dryer vent cleaning and full dryer repair across North Texas, and we can tell you in one visit whether it’s a duct problem or a machine problem. If your dryer has already started throwing error codes or losing heat, that’s a repair issue, and you can read more about how we handle dryer and appliance repair before you book.

One more thing worth knowing: if your dryer is under a home warranty, vent cleaning usually isn’t covered, but failed components caused by a restricted vent often are. We work with Old Republic Home Protection work orders, so if you’ve got a warranty claim in motion, contact us and we’ll sort out what’s covered and what isn’t.

The Bottom Line

Clean the filter, check the hose, and test the outside hood. If airflow is strong and the duct is short and rigid, you’re fine to vacuum it out yourself once or twice a year. If airflow is weak, if the duct disappears into a wall, or if the cabinet gets too hot to touch, call a pro. S&W Service and Repair serves Denton, Little Elm, Oak Point, Frisco, Lewisville, Highland Village, Flower Mound, The Colony, Krum, Crossroads, and Plano, and we handle every major brand, including Whirlpool, Maytag, GE, LG, Samsung, KitchenAid, Frigidaire, Bosch, Kenmore, Sub-Zero, Wolf, and Viking.

Call 940-286-4094, schedule a dryer vent cleaning, or book a service visit for a repair, and get that vent cleared before it becomes a bigger problem. We’re open weekday evenings 3–8 PM and Saturdays 10 AM–2 PM, and for repairs the $99 service fee goes toward the repair.

What Your Neighbors Say

★★★★★

“S&W Repair replaced the heating element in my dryer in no time at all. They know what they are doing. The technician was polite, professional and timely.”

Judy M. · Google review

★★★★★

“They are extremely thorough, on-time, and made sure that the repair was done properly and completely. Friendly, and easy to communicate with. Would absolutely call them again.”

Seth R. · Google review

★★★★★

“This company provides top quality service. The service technician came prepared with the parts and was very professional with his approach and work. Great experience!”

Heri V. · Google review

Read all of our Google reviews →

Book Your Appliance Repair Online

Open weekday evenings (3–8 pm) and Saturdays (10 am–2 pm). The $99 service fee is paid at the visit and applied to your repair.

Prefer to talk? Call 940-286-4094 · Weekday evenings 3–8 pm · Saturdays 10 am–2 pm

Dishwasher Leaving Dishes Dirty? Try These 5 Things First

Before you assume your dishwasher is dying, try these five things — in our experience, more than half of “dishes come out dirty” complaints are solved without a repair.

1. Clean the filter

Twist out the filter basket at the bottom of the tub and rinse it under hot water. A clogged filter recirculates dirty water over your dishes. If you’ve never done this, do it today — and then monthly. A clogged filter is also the first thing to check when a dishwasher won’t drain.

2. Unclog the spray arms

Pull the spray arms off (most twist or snap out), and poke through each hole with a toothpick. Hard North Texas water plugs them with mineral deposits over time. Soak in warm vinegar for 30 minutes if they’re crusty.

3. Fix the loading, not the machine

Face the dirtiest surfaces toward the center, don’t nest bowls, and make sure nothing blocks the spray arms from spinning — give the lower arm a spin by hand before you close the door. Scrape plates, but don’t pre-rinse spotless; detergent needs something to work on.

Rather have a tech look at it? S&W handles dishwasher repair across Denton and North Texas, weekday evenings 3–8 PM and Saturdays 10 AM–2 PM. The $99 service fee goes toward the repair, and every repair comes with a 30-day parts and labor warranty. Book a service visit or call 940-286-4094.

4. Reconsider the detergent

Old or clumped powder loses strength, and bargain brands underperform in hard water. Try a name-brand pod plus a rinse aid for two weeks before judging the machine. If what you’re seeing is more of a white haze than leftover food, see cloudy or filmy dishes.

5. Run the hot water first

Run the kitchen tap until it’s hot right before starting the cycle, so the dishwasher fills hot from the first gallon. Cold fills are a quiet cause of bad wash performance.

If dishes are still coming out dirty after all five, the likely culprits are a failing wash pump, water inlet valve, or heater — real repairs where a proper diagnosis pays for itself. Our appliance repair cost guide has typical prices.

Watch: Bosch Dishwasher Soap Dispenser: Install Tips

A quick look from the S&W Service and Repair YouTube channel.

When to stop troubleshooting and call

If you’ve worked through the checks above and the problem is still there, the fix likely involves parts, sealed components, or electrical testing — that’s our job. Our service call is $99, and it applies to the total cost of the repair if you choose to fix the appliance. Appointments run weekday evenings 3–8 PM and Saturdays 10 AM–2 PM, and every repair comes with a 30-day parts and labor warranty. Call (940) 286-4094 or see our dishwasher repair page.

Tried all five and the dishes are still dirty? See our dishwasher repair service page, book a service visit or call S&W Service and Repair at 940-286-4094.

Book Your Appliance Repair Online

Open weekday evenings (3–8 pm) and Saturdays (10 am–2 pm). The $99 service fee is paid at the visit and applied to your repair.

Prefer to talk? Call 940-286-4094 · Weekday evenings 3–8 pm · Saturdays 10 am–2 pm

Appliance Repair in Little Elm, TX: Notes From the Field

Most calls I run in Little Elm start the same way. The washer fills, then quits before the spin. Or the dryer runs a full hour and the clothes still feel damp. Or the fridge is warm on one side, cold on the other, and the freezer is fine. The homeowner has already checked the obvious stuff. They just don’t know what the machine is telling them.

I work Little Elm and the towns around it every week — Paloma Creek, Savannah, Frisco Lakes over the line, up through Providence and Union Park, and out toward 380 where the newer builds are. Different neighborhoods, same handful of failures. Hard water out of the North Texas supply eats fill valves and scale-clogs drain pumps. New construction means drywall dust and construction debris still working through dishwasher filters and dryer vents. And the heat — a garage dryer or a fridge with dirty coils behind it doesn’t stand a chance in July.

Here’s the trust part, plain: S&W Service and Repair is insured, we warranty our repairs for 30 days, and our reviews are public. You don’t have to take my word for any of it.

Here’s the other thing. Appliances fail in patterns. A washer that won’t drain isn’t the same problem as a washer that won’t spin, even if the symptom looks identical from the laundry room door. Before you call anybody, you can narrow it down yourself in about 10 to 15 minutes. Here’s what to check, what it means, and when to stop.

Quick guide: Appliance Repair in Little Elm, TX 1. Confirm the machine actually has power and water 2. For a washer that won't drain or spin, check the lid or door swi 3. Pull the drain filter and check the hose 4. For a dryer that won't heat, check the vent first 5. For a fridge that's warm, check

What it costs before you decide anything

SituationTypical repair costReplace instead when
Washer — drain pump, lid/door switch$150–$35010+ years old, two repairs in two years
Dryer — thermal fuse, element, vent clear-out$120–$300Drum rusted through or 12+ years old
Refrigerator — fan motor, defrost, thermostat$200–$450Sealed system failure on a unit over 10 years
Refrigerator — sealed system (compressor, charge)$600–$1,200Almost always — put the money toward new
Dishwasher — drain pump, check valve, filter$130–$300Leaking tub or 10+ years old

Rule of thumb I use: if the repair runs past half the price of a new unit and the machine is past 8 years, we talk about replacing it. I’ll tell you straight either way.

1. Confirm the machine actually has power and water

Check the breaker. Not just the panel — check that the outlet works by plugging in a lamp or phone charger. For washers, turn both supply valves off and back on. Valves seize up when they sit for years.

What this tells you: If the outlet is dead, you have an electrical problem, not an appliance problem. If the valves won’t turn or barely trickle, your fill issue is plumbing, not the machine. No repair tech fixes a tripped breaker for you. That’s an electrician.

2. For a washer that won’t drain or spin, check the lid or door switch

On top-loaders, the lid switch kills the spin cycle. If it’s stuck or broken, the machine fills and rinses but never spins. On front-loaders, it’s the door lock assembly. If the door doesn’t latch with a solid click, the control board won’t let the cycle run.

What this tells you: A washer that drains fine but won’t spin usually points at the switch, not the motor. A washer that won’t drain at all is a different animal — that’s the drain pump or a clogged filter.

3. Pull the drain filter and check the hose

On front-loaders, there’s a small access panel at the bottom front. Put a towel down, unscrew the cap, and see what comes out. Coins, hairpins, sock lint, kids’ toys. On top-loaders, pull the drain hose off the standpipe and check for kinks.

What this tells you: If the filter is packed, the drain pump is working against a blockage. Clean it and run a cycle. If it still won’t drain, the pump itself is likely shot. That’s a part swap, and it’s usually a quick fix.

4. For a dryer that won’t heat, check the vent first

Disconnect the vent hose from the back. Look inside. If it’s packed with lint, that’s your problem. A clogged vent chokes airflow, the thermal fuse blows, and the dryer runs cold. On gas dryers, you’ll also want to confirm the igniter glows.

What this tells you: A dryer that tumbles but never heats is usually a vent issue, a thermal fuse, or a heating element. The fuse is a cheap part. The element is a bigger job. If the vent is clear and the fuse is good, stop guessing.

5. For a fridge that’s warm, check the door gasket and the back panel

Close the door on a dollar bill. If it slides out easy, the gasket is failing. Then pull the fridge out and check the condenser coils behind or underneath. If they’re caked with dust and pet hair, the compressor is running hot and can’t keep up.

What this tells you: A warm fridge with a good gasket and clean coils usually means a failed evaporator fan motor or a defrost problem. Frost builds up on the evaporator, blocks airflow, and the fridge side goes warm while the freezer stays cold. That’s a tech job.

6. For a dishwasher that won’t drain, check the air gap and disposal knockout

If you have a garbage disposal and the dishwasher was recently installed, the knockout plug may still be in the disposal inlet. Pull the air gap cap on the sink and clear it. Check the drain hose for a loop or kink under the sink.

What this tells you: Standing water in the bottom of the dishwasher is almost always a drain path issue, not a pump issue. If the path is clear and it still won’t drain, the drain pump or check valve is the culprit.

Brand error codes worth knowing

BrandCodeUsually means
Samsung4E / 4CWater supply — check inlet screens and valves
LGOEWon’t drain — filter, hose, or drain pump
Whirlpool / MaytagF21Long drain — same path as above
GEE22Drain issue on newer GE washers
FrigidaireEFO / EF5Drain or pressure switch fault
Bosch dishwasherE15Water in base — leak or drain blockage

Codes point you at a system, not a part. Don’t buy a board off a code alone.

When to stop and call a tech

Stop when you’re dealing with a gas appliance, a refrigerator sealed system, or anything behind a control board. Stop when you’ve checked the easy stuff and the symptom hasn’t changed. Stop when you’re about to pull a panel that requires moving a water line or a gas connector.

Here’s the cost of getting it wrong. A sealed system repair on a fridge done without the right gauges and vacuum pump turns a $400 job into a $1,200 job, because you’ll contaminate the system and burn the compressor. That’s the one-sentence version. Don’t learn it the hard way.

FAQ

Is there a service fee? Yes, $99, paid at the visit and applied to your repair if you go ahead.

What do typical repairs cost? See the table above. Washer and dryer fixes usually land $120–$350. Fridge work runs $200–$450 unless it’s a sealed system. Dishwashers $130–$300.

How fast can you come out? Appointments run weekday evenings 3–8 PM and Saturdays 10 AM–2 PM. Call and I’ll tell you the next open slot.

What brands do you service? Whirlpool, Maytag, GE, LG, Samsung, KitchenAid, Frigidaire, Bosch, Kenmore, Sub-Zero, Wolf, and Viking. We also handle Old Republic Home Protection warranty work orders.

Do you warranty the repair? Yes. Parts and labor are warrantied. If it fails inside the window, we come back.

If you’ve run through this list and you’re still stuck, that’s where S&W Service and Repair comes in. We run calls across Little Elm, Denton, Frisco, and Lewisville, plus Oak Point, The Colony, Flower Mound, Highland Village, Plano, Krum, and Crossroads.

If you’d rather not mess with the drain filter or the vent hose, that’s fine. That’s what we’re here for. You can read more about our washer repair, dryer repair, refrigerator repair, and dishwasher repair, or see our Little Elm service page and nearby Frisco and Denton pages.

Ready to book?

Have your model number and symptom ready. The more you tell us up front, the faster we can get the right part on the truck.

What Your Neighbors Say

★★★★★

“S&W Repair replaced the heating element in my dryer in no time at all. They know what they are doing. The technician was polite, professional and timely.”

Judy M. · Google review

★★★★★

“They are extremely thorough, on-time, and made sure that the repair was done properly and completely. Friendly, and easy to communicate with. Would absolutely call them again.”

Seth R. · Google review

★★★★★

“This company provides top quality service. The service technician came prepared with the parts and was very professional with his approach and work. Great experience!”

Heri V. · Google review

Read all of our Google reviews →

Book Your Appliance Repair Online

Open weekday evenings (3–8 pm) and Saturdays (10 am–2 pm). The $99 service fee is paid at the visit and applied to your repair.

Prefer to talk? Call 940-286-4094 · Weekday evenings 3–8 pm · Saturdays 10 am–2 pm

Refrigerator Running Constantly: Condenser Coils, Fans, and Thermostats

Your fridge never seems to shut off. The compressor hums along all day, the kitchen feels a little warmer than it should, and the electric bill is creeping up. Sometimes the food is still cold. Sometimes it isn’t. Either way, a refrigerator that runs nonstop is telling you something in the cooling system isn’t keeping up.

I’ve been fixing refrigerators across North Texas since 2020. When a unit runs constantly, it’s usually one of a few things: dirty condenser coils, a failed condenser fan, a bad evaporator fan, a door that isn’t sealing, or a thermostat that’s lost its mind. Some of these you can check yourself in 10 or 15 minutes. Some you should not touch.

Here’s a quick map before we dig in:

SymptomMost likely causeFirst thing to check
Runs nonstop, coils warm, weak airflow at the bottom grilleDirty condenser coilsPull the fridge, inspect the coils
Runs nonstop, no air at the bottom grille, grinding noiseFailed condenser fan motorSpin the blade by hand, check for voltage
Freezer cold, fridge warm, fan quietEvaporator fan or door switchListen with the door closed
Runs nonstop, condensation between the doorsBad door gasketDollar-bill test at top, middle, bottom
Runs nonstop, fridge too cold or too warm, no patternThermostat or thermistorCheck settings, then test the sensor
Compressor hot, clicking, short-cyclingSealed system or start relayStop and call a tech

Safety callout: Unplug the refrigerator before you pull it out, inspect the coils, or reach near any fan. Never open the sealed system — that’s the compressor, condenser, evaporator, and the lines between them. It holds refrigerant under pressure and it’s not a homeowner job. If you smell burning, see oil on a line, or the compressor is hot to the touch, unplug it and stop.

1. Check the condenser coils

Pull the fridge out from the wall. The condenser coils are either on the back or behind a grille at the bottom front. On most Whirlpool, Maytag, GE, Frigidaire, and Kenmore models, they’re underneath behind a kick plate.

Look at them. If they’re matted with dust, pet hair, and lint, that’s your problem — or at least part of it. Dirty coils can’t release heat. The compressor runs longer and longer trying to hit temperature, and it never quite gets there.

What this tells you: restricted airflow across the coils forces the compressor to work overtime. Clean them with a coil brush and a vacuum. On LG and Samsung French-door models, the coils sit behind a removable panel at the bottom rear — you’ll need a 1/4-inch nut driver. On GE and Whirlpool top-freezers, the coils are often on the back and easier to reach. If the coils are clean and the fridge still runs constantly, move on.

2. Listen for the condenser fan

The condenser fan sits next to the coils. It pulls air across them. Put your hand near the bottom grille — you should feel air moving. If the fan is silent, or you hear a grinding or squealing noise, the motor is failing or seized.

Unplug the fridge, then spin the blade by hand. It should turn freely with a little resistance. If it’s stiff or won’t move, the bearings are gone. On Whirlpool and Maytag, the fan motor usually reads 6 to 12 ohms across its leads; open or infinite means replace it. Samsung and LG condenser fans often throw a fan error code — Samsung shows 22E or 2E on the display, LG shows F or FS on some inverter models.

What this tells you: a dead condenser fan is a common cause of constant running, especially on LG and Samsung units. The compressor runs but the heat has nowhere to go. If the fan isn’t spinning, stop here and call a tech. Running the fridge this way can cook the compressor.

3. Check the evaporator fan inside the freezer

Open the freezer. The evaporator fan is behind the back panel. You can usually hear it running when the door is closed — some models shut it off when the door opens, so listen first, then open.

If the freezer is cold but the fridge side is warm, and the fan is quiet, the evaporator fan motor or the door switch that controls it may have failed. The door switch tells the fan to stop when you open the door. When it sticks, the fan never runs and cold air never moves to the fresh food side.

Test the motor leads with a multimeter. Most evaporator fan motors read between 10 and 40 ohms; anything open or shorted means replacement. GE and Frigidaire often use a simple two-wire motor, while Samsung and LG use a four- or five-wire DC motor that needs a control board signal to run. Whirlpool side-by-sides sometimes throw a code on the control board when the fan stalls.

What this tells you: no air circulation means the thermostat never sees the set temperature, so the compressor runs nonstop. If the freezer is cold but the fridge side is warm, our guide to a cold freezer with a warm fridge side walks through the fan, damper and defrost checks in more detail.

4. Check the door gaskets

Close the door on a dollar bill, half in and half out. Try to pull it out. If it slides out easily, the gasket isn’t sealing. Do this at the top, middle, and bottom of both doors.

What this tells you: warm room air is leaking in. The fridge runs constantly trying to fight it. Gaskets on older GE, KitchenAid, and Frigidaire units harden and crack over time. On LG and Samsung French-door models, the flipper mullion between the doors is a common leak point — check that it flips out when the door closes. A leaking gasket can also leave condensation on the shelves; see water dripping inside your fridge.

5. Check the thermostat and temperature settings

Pull the fridge out and check that the temperature control isn’t set to the coldest setting. Somebody in the house may have cranked it down. If it’s set normally and the fridge still runs nonstop, the thermostat or thermistor may have failed.

On modern LG, Samsung, and Bosch models, this is usually a thermistor, not a mechanical dial. A good thermistor reads roughly 10,000 ohms at 77°F and drops as it warms. Testing it requires a multimeter and the spec sheet for your model. Whirlpool and GE mechanical thermostats can be checked for continuity across the terminals — open means replace. Samsung error codes 21E, 21C, or 22C point to a sensor fault; LG shows ER FF or ER FS.

What this tells you: a thermostat that reads wrong never tells the compressor to shut off.

6. Check the ice maker (if you have one)

Open the freezer and look at the ice maker. Is the arm stuck in the up position? Is the bin jammed with a block of ice? A stuck ice maker can keep the freezer calling for cold nonstop, which drags the whole fridge into constant run. Unplug the fridge, pull the ice bin, and check for ice bridges blocking the ejector blades. Clear any jams with warm water. Never use a knife.

What this tells you: if freeing the ice maker stops the constant running, you’re done. If the ice maker itself is dead, that’s a part swap. See our ice maker repair page, or if it has simply stopped making ice, start with these 10-minute ice maker checks. If it’s not the ice maker and everything above checks out, you’re likely into sealed-system territory.

What it costs to fix

Most of these repairs land in a predictable range. A condenser fan motor runs $150 to $350 installed. An evaporator fan motor runs $200 to $400. A door gasket is $100 to $250 depending on the model. A thermistor or thermostat is $120 to $300. Dirty coils are the cheapest fix — a cleaning is usually $100 to $200 if you’d rather not do it yourself.

If the diagnosis comes back to the sealed system or the compressor, you’re looking at $600 to $1,200 or more. That’s where the repair-vs-replace math matters. S&W doesn’t do sealed-system (compressor or refrigerant) work, so if that’s where the diagnosis lands, we’ll tell you straight so you can decide what’s next.

Rather have a tech look at it? S&W handles refrigerator repair across Denton and North Texas, weekday evenings 3–8 PM and Saturdays 10 AM–2 PM. The $99 service fee goes toward the repair, and every repair comes with a 30-day parts and labor warranty. Book a service visit or call 940-286-4094.

Repair or replace?

Here’s the rule I use. If the fridge is under 8 years old and the repair is under half the cost of a new unit, fix it. If it’s over 12 years old and the repair is a compressor or sealed system, replace it. If it’s between 8 and 12, it depends on the brand and how the rest of the unit looks. A Sub-Zero or Viking is almost always worth fixing. A builder-grade unit that’s already had two repairs is usually not. For the full math, see the 50% rule for repair or replace.

FAQs

How long should a fridge run? A healthy fridge runs about 30 to 50 percent of the time. In a hot kitchen or with the door opening a lot, it can push 60 percent. Running 90 percent or more is not normal.

Why does my fridge run constantly but stay cold? Usually a thermostat or thermistor that’s reading wrong, a door gasket leaking warm air, or a condenser fan that’s weak but not dead. The compressor is doing its job — it’s just being told to keep going.

Why does my fridge run constantly and get warm inside? That’s usually the evaporator fan or a sealed system issue. Check the freezer first. If the freezer is cold and the fridge isn’t, it’s an air movement problem.

How often should I clean my condenser coils? Every six months if you have pets, once a year otherwise. Dirty coils are one of the most common causes of constant run time.

Can a bad ice maker cause the fridge to run constantly? Yes. A stuck ice maker arm or a jammed bin can keep the freezer calling for cold, which makes the whole fridge run longer.

When to stop and call a tech

Stop if the condenser fan isn’t running, if you smell burning, if the compressor is hot to the touch, or if you’ve cleaned the coils and checked the gaskets and it’s still running nonstop. Diagnosing a sealed system, a compressor, or a control board isn’t a homeowner job — and guessing wrong on a compressor can turn a $300 repair into a $1,200 replacement.

If you’re in Denton, Little Elm, Frisco, or Lewisville and your fridge won’t quit, S&W Service and Repair handles refrigerator repair across North Texas, including Plano, The Colony, Flower Mound, and Highland Village. We work on Whirlpool, LG, Samsung, GE, Frigidaire, Maytag, KitchenAid, Bosch, Kenmore, Sub-Zero, Wolf, and Viking, and we also take Old Republic Home Protection work orders.

If you’d rather not pull the fridge apart yourself, book online and we’ll get a tech out. The $99 service fee goes toward the repair. If you’re not sure whether it’s worth fixing, contact us and we’ll give you a straight answer. We also handle washer repair and most other kitchen appliances while we’re there.

Written by the lead tech at S&W Service and Repair. Insured and EPA 608 certified. All repairs backed by our 30-day parts and labor warranty.

Call S&W Service and Repair at 940-286-4094 or book online at https://api.leadconnectorhq.com/widget/booking/NDPZp4c7AF8nulOzoYAn.

What Your Neighbors Say

★★★★★

“S&W Repair replaced the heating element in my dryer in no time at all. They know what they are doing. The technician was polite, professional and timely.”

Judy M. · Google review

★★★★★

“They are extremely thorough, on-time, and made sure that the repair was done properly and completely. Friendly, and easy to communicate with. Would absolutely call them again.”

Seth R. · Google review

★★★★★

“This company provides top quality service. The service technician came prepared with the parts and was very professional with his approach and work. Great experience!”

Heri V. · Google review

Read all of our Google reviews →

Book Your Appliance Repair Online

Open weekday evenings (3–8 pm) and Saturdays (10 am–2 pm). The $99 service fee is paid at the visit and applied to your repair.

Prefer to talk? Call 940-286-4094 · Weekday evenings 3–8 pm · Saturdays 10 am–2 pm

Dishes Coming Out Cloudy or Filmy? Here’s How to Tell If It’s Your Water, Detergent, or Dishwasher

You open the dishwasher after a full cycle and the glasses look like someone smeared them with a thin layer of milk. Plates have a chalky haze. Forks feel gritty. You run it again and nothing changes.

This is one of the most common calls we get, and the good news is that most of the time it isn’t a broken dishwasher. Cloudy dishes are usually a water or detergent problem, or a maintenance problem you can fix yourself in a few minutes. Sometimes it is the machine, and that’s when you call us.

I’m a working appliance tech, not a writer. I’ve been pulling dishwasher filters and clearing spray arms across Denton County for years, and I’m going to give you the same walkthrough I give customers. No fluff.

Here’s how to sort it out.

Start With a 10-Minute Homeowner Check

Run through these in order. Don’t skip ahead.

1. Look at the glasses against a light.

Hold a cloudy glass up to a window. If the haze wipes off with a damp cloth, it’s a film — detergent residue, hard water minerals, or food soil redeposited during the wash. If the haze is etched into the glass and won’t come off, the glass itself is permanently damaged. Etching happens over years of soft water plus too much detergent, or very hot water. No repair fixes etched glass. You replace the glassware.

2. Check your rinse aid dispenser.

Open the dishwasher door and find the rinse aid cap, usually next to the detergent cup. If it’s empty, fill it. Rinse aid is what makes water sheet off instead of drying in spots. Skipping it is the single most common cause of cloudy glasses we see in Denton and Little Elm. If the dispenser won’t hold rinse aid or the cap is cracked, that’s a real part failure and worth a call.

3. Run your tap water into a clear glass and let it sit.

If it dries with white spots or a chalky ring, you have hard water. Hard water leaves mineral deposits on everything, and your dishwasher can’t rinse them away on its own. You’ll need rinse aid, a detergent with a built-in hard water treatment, or a whole-home softener. This isn’t an appliance problem, and no repair tech can fix your water.

4. Check the detergent you’re using.

Powder and gel detergents have gotten weaker over the years. Most manufacturers now build dishwashers around pods or tablets, and those perform better in hard water. If you’re using a bargain gel, switch to a quality pod for two weeks and see what changes. Also check that you’re not overloading the detergent cup — too much detergent in soft water actually causes filming.

5. Inspect the spray arms.

Pull the lower rack out and spin the bottom spray arm by hand. It should spin freely. Then check the holes on both the upper and lower spray arms. Food particles, broken glass, and mineral scale plug those holes. A plugged spray arm means water isn’t reaching the top rack, so those dishes come out dirty and filmy. Use a toothpick or a paper clip to clear the holes. This is safe to do yourself.

6. Clean the filter.

Most modern dishwashers — Whirlpool, Bosch, KitchenAid, LG, Samsung — have a removable filter at the bottom of the tub. Twist it out, rinse it under hot water, and scrub it with a soft brush. If it’s caked with grease and food, that soil gets recirculated onto your dishes every cycle. A clogged filter is one of the top causes of cloudy dishes and it takes five minutes to fix. The same filter is the first thing to check when a dishwasher isn’t draining.

7. Check the water temperature at the sink.

Turn on your hot water at the kitchen sink and let it run. It should be hot enough that you wouldn’t want to hold your hand under it — roughly 120°F. Dishwashers rely on incoming hot water, and most only heat an extra 10 to 20 degrees. If your water heater is set low or the run from the heater is long, the dishwasher never gets hot enough to dissolve detergent properly. That leaves film.

8. Open the detergent dispenser mid-cycle.

Start a normal cycle. About ten minutes in, pause the dishwasher and open the door. Look at the detergent dispenser. Is it empty? Good. Is there a clump of wet, undissolved detergent sitting there? That’s a problem.

What this tells you: If the detergent isn’t fully released or dissolved, the wash water never gets the right chemical mix. That leftover soap film dries onto glassware. Common causes: a blocked dispenser door (stuck on a spoon or a piece of plastic), or a failing door latch that doesn’t open at the right time. The part is the dispenser assembly, and sometimes the door switch that tells the timer when to pop it open.

Hard Water vs. Detergent Film: The Vinegar Test

Here’s a common head-scratcher: Is that cloudy film from hard water minerals or leftover detergent? They look similar, but the fix is different. Here’s a simple test you can do right now.

Grab a glass with the cloudy film. Pour a cup of white vinegar over it and let it sit for five minutes. Rinse with water. If the film comes off clean, that’s hard water scale—calcium and magnesium deposits. If the film stays or just smears around, it’s detergent residue that didn’t rinse away.

Hard water film means your water has high mineral content. You’ll need to either run a dishwasher cleaner with citric acid monthly or install a water softener. Detergent film means you’re using too much soap, the water’s not hot enough, or the detergent isn’t dissolving fully. Cut back on the amount you use.

Quick Comparison: What’s Causing Your Cloudy Dishes

Here’s the same information sorted by cause, so you can match what you’re seeing to what it takes to fix it. Cost ranges are typical for the Dallas–Fort Worth area and include parts and labor where a pro is involved.

CauseWhat You’ll SeeDIY FixPro RepairTypical Cost Range
Hard waterWhite spots, chalky ring on glasses, film that wipes offRinse aid, hard-water detergent, whole-home softenerWater softener install (plumber)$0 DIY / $800–$2,500 softener installed
Detergent / rinse aidUniform haze, spots, glasses dry with streaksSwitch to quality pods, fill rinse aid, stop over-dosingRinse aid dispenser replacement$0 DIY / $150–$300
LoadingTop rack items dirty and filmy, bottom rack fineDon’t block spray arms, face soiled sides toward center, don’t overloadNone needed$0
Filter / spray armGritty film, food specks, top rack worse than bottomPull and scrub filter, clear spray arm holes with a toothpickFilter housing or spray arm replacement$0 DIY / $120–$280
Machine failureStanding water, no fill, no heat, leaks, won’t drainNone — stop hereDrain pump, float switch, heating element, control board$200–$600+

Rather have a tech look at it? S&W handles dishwasher repair across Denton and North Texas, weekday evenings 3–8 PM and Saturdays 10 AM–2 PM. The $99 service fee goes toward the repair, and every repair comes with a 30-day parts and labor warranty. Book a service visit or call 940-286-4094.

DFW Water: Why This Happens More Here Than You’d Think

If you’re on Denton or Frisco city water, you’re looking at roughly 7 to 10 grains per gallon of hardness — solidly in the “hard” range. Little Elm and parts of Lewisville run similar or higher. That calcium and magnesium is what dries into white spots on your glassware, and it also scales up the inside of your dishwasher over time.

What that means practically: you can’t skip rinse aid here the way someone in a soft-water city can. And if you’ve never descaled your machine, the spray arm holes and the filter screen are probably carrying a mineral layer you can’t see until you pull them out. If you’re on well water in the outer counties, it can be worse.

Brand Notes: Bosch, Whirlpool, Samsung, KitchenAid

Filters and spray arms aren’t the same across brands, and the wrong move can break a part.

  • Bosch: Filter is a three-piece assembly at the bottom of the tub — twist the cylinder, lift out the fine mesh, then the coarse filter. Rinse all three. Bosch spray arms pop off with a quarter-turn; don’t pry them. Bosch is also pickier about rinse aid than most — if the dispenser is empty, you’ll see it.
  • Whirlpool / Maytag: Most models use a two-piece filter — a coarse cup and a fine mesh. The upper spray arm on many Whirlpool builds is fed by a supply tube at the back of the tub. If the top rack is consistently dirty, that tube is worth checking, not just the arm.
  • Samsung: Filter is usually a single twist-out cartridge, easy to clean. Samsung spray arms clip in and can crack at the clip — if the arm droops or won’t stay seated, that’s a replacement, not a cleaning.
  • KitchenAid: Similar filter design to Whirlpool (same parent company), but the spray arm holes are smaller and plug faster in hard water. Soak the arm in white vinegar for 20 minutes before you poke the holes.

If you’re not sure which style you have, pull the bottom rack and look. It’ll be obvious once you’re in there.

When to Stop and Call a Tech

Stop DIY if the rinse aid dispenser leaks or won’t hold fluid, if the spray arms are cracked or won’t spin even after cleaning, if you see standing water in the bottom of the tub after a cycle, or if the dishwasher won’t fill, drain, or heat at all. Those point to the rinse aid dispenser assembly, the spray arm supply tube, the drain pump, the float switch, the heating element, or the control board. If dishes are coming out with food still stuck on them, not just film, start with these five checks for dirty dishes.

Here’s the honest reason to stop: a cracked spray arm or a failing drain pump can flood your cabinet and subfloor, and water damage costs far more than the repair. We’ve seen it happen.

If you’re in Denton, Little Elm, Frisco, Lewisville, or anywhere across North Texas and you’ve hit that wall, S&W Service and Repair works on every major brand — Whirlpool, Maytag, GE, LG, Samsung, KitchenAid, Frigidaire, Bosch, Kenmore, Sub-Zero, Wolf, and Viking. We also handle Old Republic Home Protection warranty work orders, so if your dishwasher is covered, we can take care of that too. You can reach us through our contact page or just call.

One more thing worth knowing: if your dishwasher is more than 12 years old and you’re looking at a control board or pump replacement, get the numbers before you commit (the 50% rule is a quick way to run them). Sometimes the money is better spent elsewhere. We’ll tell you straight. The same techs who handle dishwasher calls also handle washer repair and the rest of your kitchen appliances, so if something else is acting up while we’re there, we can look at it.

FAQ

Why are my dishes cloudy after the dishwasher? Most of the time it’s one of five things: no rinse aid, weak detergent, hard water minerals, a clogged filter, or plugged spray arm holes. Etched glass is the one cause you can’t fix — if the haze won’t wipe off with a damp cloth, the glass is permanently damaged.

Does hard water make dishes cloudy in the dishwasher? Yes. Hard water leaves calcium and magnesium deposits that dry into white spots and chalky film. In DFW, most municipal water runs 7 to 10 grains per gallon, which is hard enough to cause this on every cycle. Rinse aid and a hard-water detergent help; a whole-home softener solves it.

Can I use white vinegar to fix cloudy dishes? Yes, for cleaning. Run a cup of white vinegar in an empty dishwasher on the top rack to descale the tub and spray arms, and soak removable spray arms in vinegar for 20 minutes. Vinegar won’t fix etched glass and it won’t soften your supply water.

Why is my dishwasher leaving film on everything all of a sudden? Sudden film usually means the rinse aid ran out, you switched detergent, the filter clogged, or the water heater got turned down. Check those four before you assume the machine failed.

How much does it cost to fix a dishwasher that leaves dishes cloudy? If it’s a cleaning issue, $0 — you fix it yourself. If it’s a rinse aid dispenser, expect $150–$300. Spray arm or filter housing, $120–$280. Pump, heating element, or control board, $200–$600+. Our service fee is $99, and it goes toward the repair if you move forward.

The Short Version

Cloudy dishes are usually rinse aid, detergent, hard water, a clogged filter, or plugged spray arms. Check those first. If the machine won’t fill, drain, or heat, or if you see leaks or standing water, that’s a repair, not a cleaning issue.

Two ways to get this handled:

Call S&W Service and Repair at 940-286-4094, weekday evenings 3–8 PM or Saturdays 10 AM–2 PM.

Or book a service visit online. The $99 service fee goes toward the dishwasher repair, and every repair comes with a 30-day parts and labor warranty.

What Your Neighbors Say

★★★★★

“S&W Repair replaced the heating element in my dryer in no time at all. They know what they are doing. The technician was polite, professional and timely.”

Judy M. · Google review

★★★★★

“They are extremely thorough, on-time, and made sure that the repair was done properly and completely. Friendly, and easy to communicate with. Would absolutely call them again.”

Seth R. · Google review

★★★★★

“This company provides top quality service. The service technician came prepared with the parts and was very professional with his approach and work. Great experience!”

Heri V. · Google review

Read all of our Google reviews →

Book Your Appliance Repair Online

Open weekday evenings (3–8 pm) and Saturdays (10 am–2 pm). The $99 service fee is paid at the visit and applied to your repair.

Prefer to talk? Call 940-286-4094 · Weekday evenings 3–8 pm · Saturdays 10 am–2 pm

📞 Tap to call: 940-286-4094